Privacy Policy

 

Privacy Policy

At PeakEx, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

1. Information We Collect

1.1 Personal Information

We collect personal information when you:

  • Place an order (e.g., name, email address, billing/shipping address, phone number, and payment details).
  • Create an account on our website.
  • Subscribe to our newsletter or promotional offers.

1.2 Non-Personal Information

We may collect non-personal information such as:

  • IP address.
  • Browser type and version.
  • Device type and operating system.
  • Usage data (e.g., pages visited, time spent on the website).

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Communicate with you about your order, account, or inquiries.
  • Send promotional emails and updates (only if you opt-in).
  • Improve our website’s performance and user experience.
  • Prevent fraudulent activity and ensure website security.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties, including:

  • Payment Processors: To facilitate secure transactions.
  • Shipping Providers: To deliver your orders.
  • Service Providers: For website hosting, email communication, and analytics.
  • Legal Authorities: When required by law or to protect our rights.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. These may include:

  • Essential Cookies: Required for website functionality.
  • Analytics Cookies: To understand user behavior and improve our site.
  • Marketing Cookies: To show you relevant ads.

You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications.

To exercise your rights, please contact us using the information below.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
Email: info@peakex.store

By using PeakEx’s website, you agree to the collection and use of your information as described in this Privacy Policy. Thank you for trusting PeakEx!